Returns & Exchanges

At Blinds 2go, we want you to be completely satisfied with your window dressings. Because our products are custom-made to your exact specifications, we offer a comprehensive 1-year warranty and a dedicated support process for any issues.

Return Process

• 1.
  Notify Our Team

  If your order arrives damaged or incorrect, please contact our customer service team within 14 days of delivery with your order number and photos of the issue.

• 2.
  Request a Return Authorization

  Once your claim is reviewed, we will provide you with a Return Merchandise Authorization (RMA) number and the specific return address for our manufacturing facility.

• 3.
  Package Your Blinds

  Carefully repackage the blinds in their original internal packaging and sturdy outer box to ensure the product is protected during transit back to us.

• 4.
  Resolution and Refund

  Upon receipt and inspection of the returned items, we will process your replacement or issue a refund to your original payment method within 5-7 business days.